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The Blurred Line Between Work and Home

Workplace technology has been a great thing right?

Theo clearly put out that I’m on my computer and not petting him.

Seriously, no more punching the clock for a lot of us. Workplace flexibility, the home office and non-standard hours have become the new norm for many due to advancements in mobile technology. Heck, Cisco even has a nice infographic that shows some pretty numbers around the mobile workplace. It’s fantastic for having flexibility and being able to be everywhere at once.

Is it as awesome as it appears?

Where is the line drawn?

“The Everywhere Worker,” as Cisco defines it, can do work from nearly anywhere they want thanks to the amazingnicity (yes, a made up word) of mobile technology. There are even huge financial benefits with companies saving an estimated $2,500 per telecommuting employee. The worth doesn’t come into question regarding financial cost…but personal cost.

The benefit of mobile technology is to be able to work where ever you need to be. It’s awesome. Unfortunately, where ever has turned into a whenever mentality. When work becomes so part of someone’s home, when are they actually “off the clock?” True there are a few professions where you really can’t be. Doctors, firefighters, lawyers and even PR folks depending on the client. The expectations to answer emails or take care of work-related things at any time of day typically exceed what’s actually necessary. Almost any email could be regarded as a “hot item” and the definition of what is and what isn’t an immediate, this-can-wait-until-morning priority becomes fuzzy.

Sure, you can be able to spend more time in the room with your family since you can bring work with you. Even so, if you’re with family and your head is buried in a laptop or your phone is constantly being checked, are you really there at all?

Both Parties At Fault

Sure, work…a boss…a coworker…a client…whatever, can put that added pressure on you to be on call 24/7 . Your company has given you work flexibility so there could be added responsibility. Even still, what was originally designed as a “perk” is becoming more of a “burden” to your average worker . Workplace mobility should still allow workers to be off the clock.

That said, I don’t believe companies should have all the fingers pointed at them. At the end of the day for a lot of us (though I know not all of us so simmer down) it’s a choice. Those expectations to be on call 24/7 have been placed on us because we’ve put them there. We’ve become “yes men.” It shouldn’t be up to your boss as to where the line is drawn, it should be up to you. Setting a precedent of being a yes man can ultimately be a factor into burnout.

Where do you stand?

Are you a mobile worker? How do you balance being off the clock with being an “everywhere worker?” What tricks or tips do you have for the rest of us for a better balanced life?

Oh yeah, here’s that infographic from Cisco. Originally found here.

  • http://twitter.com/ktmel Katie Melick

    Well, well, well… I love this topic ;) Good summary and great conversation yesterday. Have a wonderful week Drew! You rock!

    • http://www.brainwads.net/drewhawkins Drew Hawkins

      I may or may not have written this topic down on my coffee sleeve yesterday. Thanks for the conversational inspiration

  • http://twitter.com/leesnewton Lee Newton

    Great post, Drew. This is a tough topic to handle, I’ve actually just started looking for urgent words in subject lines after hours and then I put the phone away. I even go as far as to remove my work email from my phone on vacation days.

    • http://www.brainwads.net/drewhawkins Drew Hawkins

      Taking work email off my personal phone has been the biggest monkey off my back that I can think of. I like the urgent word filter in subjects. Sometimes the exclamation point tool on subject lines get overused, it’s good to filter and set reasonable expectations.

  • http://www.digitalmarketingspeak.com/ Vlad Gorenshteyn

    I haven’t visited the BrainWads headquarters in a while but it seems the quality of content has only got better.

    With regards to above post, just today my boss came to me with a concerned look on her face…she wanted to chat about me working after hours. It’s not what you’re thinking. She actually was concerned about what I was doing emailing at 10pm and then again at 6am. My response: “I can’t turn it off.”

    You can probably blame the line blurring on people like me…those that are constantly thinking and being inspired and innovating on stuff, no matter if it’s with Mr. Sandman, during the commute, on vacation, or whatever. As I get ideas, I’m compelled to share them and email (especially after hours) is the path of least resistance of sharing stuff internally.

    Bottom line is this: I think that stress (both good and bad) has caused our attention span to shrink to goldfish standards…I think it’s under 10 seconds these days and literally shorter than that of a goldfish. Being human, our shrinking attention span is inversely related to our fear of loosing good ideas. In comes email. Easy way to start or continue a conversation. But the problem with email is that it’s email and I think you have post somewhere about dealing with this problem.

    –my two cents

    • http://www.brainwads.net/drewhawkins Drew Hawkins

      It’s been hard but I’ve been trying to intentionally turn my brain off from time to time. Still haven’t quite mastered that art. I do agree with you on thinking of things at random times. I typically grab a scrap paper or throw a voice memo into Evernote and document it for later when i’m actually at my desk working. Then, I’m able to go back and look at that thought spasm with fresh eyes and even refine it.

      • http://www.digitalmarketingspeak.com/ Vlad Gorenshteyn

        my biggest concern with innovation is losing “momentum”…oftentimes good ideas die on the notepad because of this. I do agree that a fresh eye on a thought spasm is productive, however for me that typically 1-2 weeks has to go by before I regain objectivity. Bottom line is this (and I have no cynicism in my internal voice when I say it): humans were never designed to process as much information as we do today. Procrastination, random thoughts, anxiety (good and bad), blurring lines, are all a result of our bodies telling us to “slow down” however biochemically it’s very difficult to change your lifestyle once you’ve developed a deep habit. I feel the only solution is early retirement :) but that sounds really boring…

  • Hillary

    Hey Brian :)
    I work tele-commute full-time and absolutely love the flexibility and freedom it offers me. I wouldn’t have it any other way. I am extremely thankful that my team places high value on turning “off”. We don’t work nights or weekends and we’ve set the precedent for our members that we don’t respond after hours. Our company account intentionally sign off on Twitter for the night to reinforce that idea. If a team member is on vacation and we catch them working we send them home, lol!
    This has made a huge difference for me. I know when I’m working and I know when I’m focusing on my family and my personal life. I do have separate email accounts so I won’t get distracted on the weekends. That does help.
    Previous to this job I had more of a blurred line work/life situation and I just remember feeling exhausted. This suits me much better.

    • http://www.brainwads.net/drewhawkins Drew Hawkins

      That’s great to hear that you have the opportunity to shut it down on a regular basis. Not everyone shares that luxury.